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Privacy Policy

Last updated: November 28, 2024

Introduction

This Privacy Policy ("Policy") is designed to help you understand how Q-Get Financial Technologies India Pvt Ltd ("Q-Get," "we," "our," or "us") collects, uses, stores and protects your personal information through our mobile application. This Policy applies to all users of our mobile application available on Google Play Store. This Policy is published in accordance with the Information Technology Act, 2000, and the rules made thereunder. By downloading, installing, or using our mobile application, you agree to the collection and use of information as described in this Policy.

Information We Collect

  • Full name and contact details including email and phone number
  • Government-issued identification (Aadhaar Card, PAN Card)
  • Banking and financial information
  • Employment information and income details
  • Device information and identifiers
  • Location data (with your permission)
  • App usage data and analytics
  • Camera and storage access (for document scanning and storage)

How We Use Your Information

  • Processing financial service applications
  • Identity verification and KYC compliance
  • Providing customer support and communication
  • Fraud prevention and security measures
  • Service improvement and analytics
  • Legal compliance and regulatory requirements
  • Marketing communications (with your consent)

Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers located in India, regular security audits, and strict access controls. We retain your data only for as long as necessary for service provision and legal compliance.

Data Sharing

  • Banking partners and financial institutions
  • Insurance providers and credit bureaus
  • Payment processors and service providers
  • Government authorities (when legally required)
  • Cloud service providers with appropriate safeguards
  • Analytics and crash reporting services

Your Rights

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Withdraw consent
  • Opt-out of marketing communications
  • Export your data
  • File complaints with relevant authorities

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect or maintain information from persons under 18 years. If we discover that we have collected personal information from a child under 18, we will promptly delete it.

Contact Information

For privacy-related questions or concerns, please contact our Grievance Officer: Name: Aakash Biradar Email: services@q-get.com Address: 201/2 Ashoka Plaza, Pune Nagar Road, Viman Near Hyatt Regency, Pune, Maharashtra- 411014